Average Score (370 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

370 Ratings

4.9 Average

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  • Heather B.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Loved how thorough they were.

  • Monica O.08-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Service was great. Had someone drop me off and pick me up so I could still work during my service.

    08-22-2025

    Thank you!

  • Shu W.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Dennis S.08-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    5

    08-22-2025

    Thank you!

  • Kathleen C.08-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I was missing caps that cover the wheel lugs. I wished it was taken care of. One of my wheel rims was damaged by the wrench when removing the tire.

  • David B.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I was extremely impressed with Leo who handled my service appointment. He asked the right questions to assist me with my 1st service appointment. Provided me with additional details regarding my future service appointments and what to expect for these future appointments.

    08-18-2025

    Thank you, David!

  • Greg C.08-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Great service at a great price.

    08-18-2025

    Thank you, Greg!

  • John B.08-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Fast easy friendly service

    08-15-2025

    Thank you!

  • Kevin A.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Every step of the process was perfect. Vanessa was right on the ball!

    08-14-2025

    Thank you!

  • Bianca H.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great communication. Helpful with my issue.

    08-14-2025

    Thank you, Bianca!