The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:PassatYEAR:2022
My wife picked up the car and paid for the service. When she got home with the bill on Saturday evening, I found that I was double-charged for the labor on one item: repair of the driver's door power lock. I went back Monday morning and after a protracted set of discussions the bill was rectified.
TYPE:ServiceMODEL:TiguanYEAR:2025
Great service
07-02-2025
Thank you, Doug!
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2023
Pleasant and Professional staff
06-30-2025
Thank you, Mark!
TYPE:ServiceMODEL:ID.4YEAR:2022
Cassandra Girard provided an unparalleled customer service experience in every way.
06-29-2025
Thank you, Sara!
TYPE:ServiceMODEL:AtlasYEAR:2021
It was really nice being able to have a loaner car during a very stressful time, there was absolutely no issue giving me one.
06-26-2025
Thank you, Taylor!
TYPE:ServiceMODEL:AtlasYEAR:2024
From making the appointment to checking in and picking up, super friendly staff all with smiles and helpful attitudes
06-23-2025
Thank you, Carolyn!
TYPE:ServiceMODEL:TaosYEAR:2022
Great service.
06-20-2025
Thank you, Gregory!
TYPE:ServiceMODEL:JettaYEAR:2023