Average Score (379 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.9 Average

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  • Al C.06-18-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Barbara H.06-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    service was easy to set up and convenient

    06-17-2025

    Thank you, Barbara!

  • Tina H.06-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Easy appointments, get updates from customer service, friendly staff

    06-17-2025

    Thank you, Tina!

  • Allison V.06-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    The dealership is very clean and friendly feeling. I wouldn’t change a thing, everyone I’ve dealt with was wonderful

    06-17-2025

    Thank you, Allison!

  • Hannah S.06-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Love the tracking text so you can see the progress of your car service. Cassandra was very nice and easy to ask questions.

    06-17-2025

    Thank you, Hannah!

  • Cheryl O.06-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Volkswagen Portsmouth NH is an amazing dealership ! I had a terrific experience purchasing my car 6 months ago, and more recently when I went for a state inspection. It’s actually the customer service that makes this dealership stand out from others !

    06-16-2025

    Thank you, Cheryl!

  • Kevin A.06-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Fantastic service department. That manager, Kevin, is so wonderful.

    06-15-2025

    Thank you!

  • William P.06-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Very friendly staff; kept me apprised as to the progress being made on the car.

    06-15-2025

    Thank you!

  • Sandra B.06-13-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    My experience was excellent from check in until my service was completed. Cassandra is very customer oriented. Shuttle service appreciated for drop off convenience.

    06-13-2025

    Thank you, Sandra!

  • Alan D.06-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023