Average Score (358 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

358 Ratings

4.9 Average

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  • Sandra B.06-13-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    My experience was excellent from check in until my service was completed. Cassandra is very customer oriented. Shuttle service appreciated for drop off convenience.

    06-13-2025

    Thank you, Sandra!

  • Alan D.06-12-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Alicia S.06-11-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    So much more accommodating than the other dealerships I went to. Bill was so helpful with any questions I had and made it a great experience. The whole team acted like they enjoy what they do.

  • David A.06-11-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

    Great service

    06-12-2025

    Thank you, David!

  • Jayne U.06-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Brian P.06-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Profession and polite service representatives

  • Sherri W.06-08-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Friendly service

    06-09-2025

    Thank you, Sherri!

  • Douglas M.06-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Kevin J.06-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Great staff , went above and beyond for service

    06-09-2025

    Thank you, Kevin!

  • Christian C.06-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Easy online appointment request, friendly greeting, timely text updates while being serviced, Vanessa (?) explained service

    06-07-2025

    Thank you, Christian!