Average Score (379 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.9 Average

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  • Bonnie B.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I called the dealership and asked for an appointment on a day that worked for me and they did what I asked.

    05-26-2025

    Thank you, Bonnie!

  • Suzanne F.05-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Quick easy service

  • Todd M.05-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Service department provided excellent service!

    05-26-2025

    Thank you, Todd

  • Michael M.05-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service was really good and the communication from the service department even better. Work was done sooner than expected and everything seems to be working fine.

    05-22-2025

    Thank you, Michael!

  • Amy S.05-22-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The sales experience was not a hassle and there was no pressure. Joel really listened to what I wanted and what I was looking for. I felt heard and was able to find the suv I was looking for.

  • Jon P.05-21-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    I really appreciated the video walkthrough by the service tech.

    05-22-2025

    Thank you, Jon!

  • Juan Carlos P.05-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Me sentí bien, aunque sigo teniendo un pequeño problema con mi tablero

    05-22-2025

    Thank you, Juan!

  • Kalicin R.05-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    I never got a print out on my wheel alignment for proof of it on my new tires under warranty

    05-21-2025

    Our sincerest apologies for not getting you a copy of the alignment sheet. It appears we were having printer difficulties on the day in question, but those have been remedied! With respect to the alignment, on newer vehicles, especially the ID.4, with all of the fancy driver assist systems and cameras, alignments take a bit longer than they used to. Again, our sincerest apologies and we hope to see you at your next service.

  • Sarah W.05-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    They got my car in right away despite my appointment being a few hours later. It is so great to have work spaces while waiting for the work to be serviced. I always trust I am getting the best service and the team at Seacoast Volkswagen is taking good care of my car. Thanks so much!

    05-19-2025

    Thank you for your kind words Sarah!

  • William D.05-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024