TYPE:ServiceMODEL:TaosYEAR:2023
Average Score (379 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2025
TYPE:ServiceMODEL:BeetleYEAR:2018
I have had excellent service , Cassandra was helpful, pleasant and communicated very well.
05-06-2025
Thank you, Sarah!
TYPE:ServiceMODEL:BeetleYEAR:2019
From beginning to end it was fabulous. I waited for my car and it was serviced even faster than anticipated.
05-06-2025
Thank you, Christopher!
TYPE:ServiceMODEL:ID.4YEAR:2023
I didn’t have to wait very long and I was happy that they were able to replace the battery in my key fob.
05-05-2025
Thank you, Caroline!
TYPE:SalesMODEL:Jetta GLIYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
My first time getting service at Portsmouth VW. My only negative would be the service waiting area. A bit lackluster. Fortunately my service was only an hour.
05-05-2025
Thank you, Linda! Also, we are in the process of designing the building makeover which will include a better waiting area for customers!! Stay tuned!
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2023
New to VW. But i have had two great experiences from the service department. Always pleasant and genuine.
05-03-2025
Thank you, Glen!
TYPE:ServiceMODEL:JettaYEAR:2024