Average Score (358 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

358 Ratings

4.9 Average

Models
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  • Barbara H.04-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Karen D.04-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Patricia Y.04-25-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Lisa was very helpful and kept me up to date at all times.

    04-28-2025

    Thank you, Patricia!

  • William F.04-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Sue G.04-25-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    5 star - the pricing was good for the key fob and programming. It was also ready within an hour as promised. I would use them again!

    04-25-2025

    Thank you, Sue!

  • Ian W.04-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Great ease of scheduling, follow up, updates during vehicle servicing.

    04-25-2025

    Thank you, Ian.

  • Christine M.04-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    From check in, to transport to and from home, and finally a complete review of my concern, the experience is the best I’ve ever experienced. I cannot recommend the service more highly.

    04-25-2025

    Thank you, Christine!

  • William W.04-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The entire experience was smooth and efficient; the work was done promptly and on budget.

    04-25-2025

    Thank you, William.

  • Alice K.04-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Karen P.04-24-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Everything went perfectly. No complaints.