Average Score (379 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.9 Average

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  • Shelby D.09-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    This was my first time working with service advisor, Leo. He was attentive, friendly and I appreciated him getting me in and out quickly both days I was in.

    09-22-2025

    Thank you, Shelby!

  • Hustad J.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Patricia O.09-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Very kind and extremely helpful people

    09-18-2025

    Thank you, Patricia!

  • Lauren B.09-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The whole staff was so pleasant and efficient. It was a great experience having my car serviced.

    09-18-2025

    Thank you, Lauren!

  • Karen O.09-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Adam E.09-12-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Prompt service. Friendly staff. Quality work.

    09-12-2025

    Thank you, Adam!

  • Robert S.09-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Marilesa O.09-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    People are friendly an helpful.

    09-10-2025

    Thank you, Marilesa!

  • Darren M.09-07-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    No issues and on time.

    09-08-2025

    Thank you, Darren!

  • John B.09-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everything went very smoothly with my repair.

    09-08-2025

    Thank you, John!