Average Score (379 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.9 Average

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  • Juliane S.03-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Lance K.03-14-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    We had a great experience again, after not having a good one a year before. The changes made were a positive. You lost one sale in ‘23/24, but got it back in ‘25.

  • David D.03-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The work was done in a timely manner

  • Shana C.03-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Alan was super knowledgeable and helpful. He also was willing to work with my schedule when it came to picking up my new Tiguan!

  • Kevin A.03-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service!

  • John G.03-06-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Jeffrey O.03-04-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    The whole buying process was easy and quick

  • Paul B.03-01-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

  • Dean T.02-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Tech was great, customer service unmatched........always a pleasure at this location.

  • L. John S.02-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Because of Cassandra. She is with out a doubt the best customer service rep I have ever experienced. She even walked me to my car.. It doesn’t get any better than this. HER SMILE GOES A MILE!!!