Average Score (379 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.9 Average

Models
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  • Alan A.02-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • James P.02-25-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Timothy S.02-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Great customer service and attention to detail

  • Thomas M.02-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Eugene M.02-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Great customer service and response times.

  • Mary P.02-23-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    The inspection appt. was completed within an hour. The woman who I dealt with was friendly and kept me updated. Easy experience with no charge!

  • Steven S.02-22-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Aimee C.02-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Communication is awesome. Everyone works fast and efficient.

  • Margaret C.02-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Always very accommodating when scheduling and helpful with any question.

  • Stephanie T.02-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    Easy to get an appointment. Services completed in quotes timeframe. Comfortable waiting area.