Average Score (379 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Jenny B.02-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Very pleasant, friendly and helpful. Longer than anticipated, but had planned ahead and just brought my laptop with me to get work done.

  • Peter C.02-15-2025

    TYPE:ServiceMODEL:ArteonYEAR:2020

  • Gene R.02-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Quick and convenient

  • Judith E.02-14-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Jesus B.02-14-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Nicole S.02-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Margret C.02-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Emily W.02-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Car was dropped off with an issue, it got back to me in a quick manner and drives good

  • Matthew H.02-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    My experience was great when I walked in I saw my Salesman Alan who sold me the car and he brought we right up to the parts desk, that was a great experience when I walked in the door. All was smooth until picking the car up. I paid just around 1000$ for a car starter that was about 150-200$ more than what I was originally told.

  • Michael A.02-07-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Excellent service