Average Score (379 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.9 Average

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  • Brian S.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I thought you cleaned car!!

  • Ryan F.02-06-2025

    TYPE:ServiceMODEL:GolfYEAR:2020

    Five stars implies perfection. Nothing is perfect.

  • Katherine H.02-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Sales person, Bill Bradley, was helpful and knowledgeable. He took time to understand our needs.

  • Cheryl B.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Received a prompt greeting when entering and service(inspection/oil change) was quick.

  • Charles S.02-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Quick diagnosis of the issue and a detailed plan on the required steps to correct it . Parts order and installed within a day .

  • William B.01-31-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

  • Patricia G.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    It took a little longer than I anticipated, but the staff were kind and attentive. Vanessa was fantastic!! She represents you very well👍🏼

  • Rebecca S.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Vanessa was great. Got us right in, and took care of everything we needed. Highly recommend!

  • Amy R.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great communication, I could see what the status of my vehicle was at all times. Repairs were made in a timely manner. Great service! Front desk are super friendly as well.

  • Christina D.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The capability to text with my service writer is awesome! Chris always has great communication with me and if I have a question he answers it timely! The service manager is also great, he is always very polite and helpful when I interact with him! Much better than the previous service manager from prior ownership!