Average Score (358 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

358 Ratings

4.9 Average

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  • Matthew H.02-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    My experience was great when I walked in I saw my Salesman Alan who sold me the car and he brought we right up to the parts desk, that was a great experience when I walked in the door. All was smooth until picking the car up. I paid just around 1000$ for a car starter that was about 150-200$ more than what I was originally told.

  • Michael A.02-07-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Excellent service

  • Brian S.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I thought you cleaned car!!

  • Ryan F.02-06-2025

    TYPE:ServiceMODEL:GolfYEAR:2020

    Five stars implies perfection. Nothing is perfect.

  • Katherine H.02-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Sales person, Bill Bradley, was helpful and knowledgeable. He took time to understand our needs.

  • Cheryl B.02-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Received a prompt greeting when entering and service(inspection/oil change) was quick.

  • Charles S.02-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Quick diagnosis of the issue and a detailed plan on the required steps to correct it . Parts order and installed within a day .

  • William B.01-31-2025

    TYPE:ServiceMODEL:GolfYEAR:2019

  • Patricia G.01-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    It took a little longer than I anticipated, but the staff were kind and attentive. Vanessa was fantastic!! She represents you very well👍🏼

  • Rebecca S.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Vanessa was great. Got us right in, and took care of everything we needed. Highly recommend!