Average Score (358 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

358 Ratings

4.9 Average

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  • Amy R.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Great communication, I could see what the status of my vehicle was at all times. Repairs were made in a timely manner. Great service! Front desk are super friendly as well.

  • Christina D.01-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The capability to text with my service writer is awesome! Chris always has great communication with me and if I have a question he answers it timely! The service manager is also great, he is always very polite and helpful when I interact with him! Much better than the previous service manager from prior ownership!

  • Greg C.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Great service at a fair price.

  • Danielle M.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The Seacoast location has always provided exceptional customer service and repairs! I could not be happier.

  • Brian M.01-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    service was prompt and done as expected.

  • Sarah R.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Ashleigh M.01-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Lauren S.01-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Karen A.01-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Overall a good experience

  • Danielle G.01-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great communication, lots of availability for appointments, pricing affordable