Average Score (379 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.9 Average

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  • Alfred N.09-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    I received a friendly greeting upon arrival. The service crew got right to work, did a thorough job and did it in less time than I expected.

    09-05-2025

    Thank you, Alfred!!!

  • Wendy R.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Drop off was easy, staff in the Service dept. stayed in communication with me during the entire process, pickup was also fast and easy

    09-03-2025

    Thank you, Wendy!

  • Donald H.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    always pleased with service and all who help me through the process. everyone very professional.

    09-03-2025

    Thank you, Donald!

  • Don T.09-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Laura S.08-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    My engine light came up suddenly and when I arrived at the dealership, I was helped immediately

  • Jon L.08-30-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Jacqueline B.08-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Richard L.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Communication was excellent And work was done when promised Vanessa the service representative was very helpful

    08-27-2025

    Thank you, Richard!

  • David S.08-25-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Alan Bronchuk was very diligent contacting me to keep me informed about new offers to lease replacement. He was also very thorough in technical training on the id4 and in processing the transaction for me.

  • Roger G.08-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Our salesperson was very knowledgeable and helpful and did not pressure us to make the sale. Overall it was a very pleasant experience.