TYPE:ServiceMODEL:PassatYEAR:2018
Average Score (379 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
Fast service, knowledgeable staff
TYPE:ServiceMODEL:TiguanYEAR:2022
Had an unexpected significant repair done, estimated three days duration. The entire process was discussed with me. Had a loaner car waiting outside the service entrance, completed repairs in time estimated, all that important to me. Good job / work planning and execution.
TYPE:SalesMODEL:ID. BuzzYEAR:2025
Fantastic communication and follow through by AlanBrodchek
TYPE:ServiceMODEL:AtlasYEAR:2024
Everything went smoothly and we were in and out in a timely fashion.
TYPE:ServiceMODEL:TaosYEAR:2022
The service provided by the VW team in Portsmouth is truly exceptional. Vanessa, our main point of contact, consistently goes above and beyond, displaying an extraordinary level of efficiency and effectiveness in everything she does. Her attention to detail and dedication to excellence make a remarkable difference, and we are always impressed by her ability to deliver results. Her professionalism instills a deep sense of confidence in us, knowing that any task will be executed flawlessly. Moreover, her transparency and open communication further strengthen our trust in the VW group. We genuinely feel that we are in the best hands, and it's a pleasure to work with such a reliable and trustworthy team.
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:Jetta GLIYEAR:2020
TYPE:SalesMODEL:Golf RYEAR:2024
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Service department is efficient and professional. Chris T is always friendly, helpful and very knowledgeable