Average Score (379 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

379 Ratings

4.9 Average

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  • Heather B.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    so easy and helpful

    08-26-2025

    Thank you, Heather!

  • Beth G.08-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great communication and service!

    08-25-2025

    Thank you, Beth!

  • Keith W.08-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The process was fast, easy, and transparent, and the staff was extremely helpful. From the demo drive to picking up the vehicle the dealership was exceptional in every way.

  • Megan W.08-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    customer service was top notch! And it was helpful to be able to have a workstation area so I could check emails, etc.

    08-25-2025

    Thank you, Megan!

  • Michael C.08-23-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    The friendly customer service of the Service Department by Leo and Kevin is greatly appreciated.

    08-25-2025

    Thank you Doctor!

  • Fred N.08-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great team

    08-25-2025

    Thank you, Fred!

  • Monique C.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Portsmouth VW rocks!!

    08-25-2025

    Thank you, Monique!

  • Heather B.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Loved how thorough they were.

  • Monica O.08-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Service was great. Had someone drop me off and pick me up so I could still work during my service.

    08-22-2025

    Thank you!

  • Shu W.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019