Average Score (358 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

358 Ratings

4.9 Average

Models
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  • Patrick S.08-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    No hassle, very low pressure.

  • Mary P.08-04-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    First day of service good. Second. Day, I was told this small leftover service would take 30 to 60 minutes, but it took 90 minutes.

    08-05-2025

    Thank you, Mary!

  • Alyssa M.08-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    I recently had some expensive repairs that needed to be done on my car and I was so grateful for the service employees and technicians. Especially Vanessa - who works at the Seacoast Volkswagen in Greenland NH. She was extremely helpful during the entire process.

    08-04-2025

    Thank you, Alyssa!

  • Jane E.08-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Paul P.08-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service for 20K mile checkup was well executed. On time. No delays. Service Rep was knowledgeable, pleasant and efficient. She also scheduled the recall repair for the door handles on my 2023 ID 4.

  • Tori W.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    We were away from home on vacation. The team was responsive and quickly got us in and fixed the problem

    07-31-2025

    Thank you, Tori!

  • Keith W.07-30-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Had to make an additional trip to have this addressed.

    07-30-2025

    Hi Keith, I wanted to personally reach out after reviewing the survey you completed regarding your recent visit with us. I’m sorry to hear that your experience didn’t meet your expectations, and I would appreciate the opportunity to understand more about what happened. Your feedback is important to us as we work to improve our service. Could you share a bit more detail about your visit and what led to your concerns? Thank you for your time, and I hope we can make this right. Best regards, Kevin Abbott Service Manager

  • Chris B.07-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Service was prompt. Service Advisor was very helpful and knowledgeable.

    07-27-2025

    Thank you, Chris!

  • Martin V.07-25-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

  • Wendy B.07-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Everyone from Service to Sales are so friendly and helpful. I felt right at home, and so did my puppies, who received a very warm welcome and quite a few treats ;).

    07-24-2025

    Thank you, Wendy!