Average Score (358 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

358 Ratings

4.9 Average

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  • Michael R.07-09-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Smooth and friendly process in a no pressure environment!

  • Erik D.07-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Service was performed on time and as planned, and the communication and accommodations throughout my appointment were excellent.

    07-09-2025

    Thank you so much Erik!

  • Timothy B.07-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I really appreciate the quick turnaround and getting me on such short notice. Everyone was very kind and understanding.

    07-07-2025

    Thank you, Timothy!

  • Dana S.07-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Cassanda was very nice. She checked me in quickly and got my inspection going on time.

    07-05-2025

    Thank you, Dana!

  • Sarah B.07-04-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    The service department staff are incredibly helpful, timing of getting an appointment was good and having a shuttle service is very helpful.

    07-04-2025

    Thank you, Sarah!

  • Olivia P.07-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    They were able to squeeze me in before the holiday, I greatly appreciate it!

    07-04-2025

    Thank you, Olivia!

  • David F.07-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great customer care and support.

    07-04-2025

    Thank you, David!!!

  • Barry C.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Mike T.07-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I have full confidence in their service department and still feel well treated from when I had purchased my vehicle earlier.

    07-03-2025

    Thank you, Mike!

  • Jessica S.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The service writer I worked with was incredibly kind and professional.

    07-02-2025

    Thank you, Jessica.